Phone for a quote: 01480 484826

Contact us

Opening hours
Motor Quotes
01480 484826
Monday-Friday 8:30am-7:30pm
Customer Services
01480 484806
Saturday 8:30am-4pm
01480 484856
Sunday: Closed

Claim Notification

Motor Claims
01480 484802


Breakdown Cover

If you have purchased Breakdown Cover as an additional product alongside your motor insurance, your policy is administered by AXA Assistance. Should you need to claim, please call:

Private Car - UK 01737 334 042
Private Car - EU +44 1737 334 042

Please note: If your motor insurance policy is inclusive of breakdown cover as standard, or if you have purchased a motorhome breakdown policy through Lancaster, please refer to your policy documents for the correct contact number(s).

We are committed to providing a high level of customer service. If you believe we’ve not delivered this, we would welcome the opportunity to put this right for you.




Lancaster Insurance Services

Lancaster House

Meadow Lane

St Ives, Cambs



Directions: By Road

On leaving the A14 follow the signs towards St Ives. At the first roundabout(Volkswagen Dealership) go straight on. Proceed along Harrison Way until you reach the next roundabout. Turn right into Meadow Lane. Lancaster House is 300 yards along on the right hand side.

Please note, we have a helpful section which includes all of our most frequently asked questions, there are also some options for self-service through our website. To help save you time, please take a look at our FAQs page where you will find answers to our most common queries.

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